I've said it before, but full marks to the ladies at the Bobbi Brown counter in the Edinburgh branch of John Lewis for their excellent service.
I was there again today with a daughter in tow, and their very friendly, expert advice was most useful. They know how to keep their customers coming back for more! Particular thanks to Beverley for all the help she gave to Harriet who was looking for special occasion makeup which would be versatile enough for every day. We're quick to complain about bad service, so it's great to have some of the good kind to praise.
Well said! And thank you for the previous mention which sent me into Glasgow, where Bobbi Brown staff in John Lewis were equally helpful.
Posted by: Freda | 21 November 2012 at 10:49 PM
Glad to hear that, Freda.
Posted by: Cornflower | 22 November 2012 at 08:50 AM
Did Harriet make it into MAC in NY?
Posted by: Dark Puss | 22 November 2012 at 10:51 AM
I don't think so. She is very loyal to Bobbi Brown (as am I)!
Posted by: Cornflower | 22 November 2012 at 10:54 AM